Please take the time to read the fine print that relates to every sale in my store. If your question is not answered here, please email me.
Postage of everything in my store is charged at a flat rate of $10 (excluding original artwork) via Australia Post.
To arrange a quote for original artwork (based on your location) please send me an email and provide your address (no PO boxes please). I will then get back to you with a quote. Please note that the shipping provider will change based on your location as I source the most cost-effective freight option for you.
At this point in time I do not ship original artwork internationally.
If you are able to collect your order direct from Mount Gambier SA 5290, please enter code FREELOCAL at the checkout and this will void shipping costs. From there, I will email you to arrange a collection time that suits.
What materials do I use?
Original canvases are 100% poly-cotton. They come framed in an American Ash float frame.
Original watercolour artwork is on a range of different cold-pressed papers, all being a thickness of 300gsm. I only use professional quality paper.
At present, I use a 300gsm satin card for all art prints. These are printed digitally.
A note on colour reproduction
Please note that the image that you see on the website will almost always differ from the product in real life. This is due to the colour settings of your monitor and unfortunately cannot be avoided. While I try my best to use images that reflect the colour of the artwork as accurately as possible, it should be expected that a colour shift will occur from screen to viewing in real life.
It is rare that packages arrive in poor condition. I take time to ensure that my goods are packaged well to avoid damage whilst in transit. That being said, once I have passed your package onto the courier it is, quite literally, out of my hands. Original art may be shipped with insurance if you, the customer, accepts to pay for it. In the event of damage of goods in transit, I cannot be held responsible.
I do not accept returns for ‘change of mind’. If you find that your goods are faulty or the incorrect item has been posted to you, please email me and I will rectify the issue straight away.
Copyright – Julia Reader Creates
All artwork is subject to copyright, and remains the intellectual and creative property of Julia Reader Creates. Artwork may not be distributed, printed or copied (for personal or corporate use) without written permission. Purchasing anything from my store does not override any of these terms.